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Have you got any doubts?
A) BUYING PROCESS
Top Manta joins the ethical and sustainable production model, so we only produce what is going to be used without generating unnecessary surpluses. Hence, we offer a limited first edition of 400 pieces. If at the time of purchase the size and/or model that you want is out of stock, you can register and we will inform you when we will produce the second edition and your size and/or model will be available.
You can email us at [email protected] specifying your order number or sending us the Reservation Confirmation email, and we will keep you posted.
Except in exceptional circumstances, we will try to manage the shipment of the product within the next 48 hours of your reservation confirmation. Once the parcel is at the postal services (Correos), it will be delivered within the next 48 to 72 hours if the shipment is inside Spain or Portugal. If the shipment is out of these countries, the delivery time will vary depending on the destination country.
If you have any queries you can email us at [email protected]
You can pay using your credit card or via Pay Pal.
No, if you purchase online, the parcel will only be delivered via Postal Services (Correos). If you prefer, you can buy the sneakers directly in the Top Manta store - Carrer d'En Roig nº 13, CP 08001 of Barcelona - during our working hours 10am to 9pm, Monday to Saturday.
After checkout you will recieve confirmation of your order and the order number. In you need an invoice you can email us at [email protected]with your personal data and order information and we will send your invoice as soon as possible.
Yes, you have 14 days to return items since receiving them. For further information on conditions and process to return a product, check out our Terms and conditions.
Yes, if you prefer you can return the sneakers within the period indicated (1 month) at the Top Manta store - Carrer d'En Roig, 13, 08001 Barcelona - during our working hours 10am to 9pm, Monday to Saturday, and save the shipping costs.
Email us at [email protected] with your order number or the Reservation Confirmation email within 14 calendar days since receiving your order.
You can return the product free of charge in our store located at Carrer d'En Roig, 13, CP 08001 Barcelona, during our working hours 10am to 9pm, Monday to Saturday, specifying your order number.
If you return an item using any of the postal or courier services, send the product to Top Manta Barcelona, Carrer d'En Roig nº 13, 08001 Barcelona. The buyer is responsible for the return shipping costs.
If you have any more queries about the return process, contact us at [email protected]
Refunds are always issued using your original form of payment of the order. The time it takes for the funds to show in your bank account will depend on your bank or PayPal.
We inform you that we do not make size exchanges. If at the moment of delivery you think that the product does not match with the confirmed reservation, you may return it and we will refund the amount you paid for it, but you will have to buy a new product .
For further information, check out our Terms and Conditions.
All the items sold at https://topmanta.store/andedem/ have warranty in accordance with the provisions of current legislation. Breakages or damages that may arise from improper handling, misuse or abuse of the product will not be covered by the warranty.
C) DATA PROTECTION